What to check first
Can I keep using it?
Do not keep using the appliance while this warning is active.
Do not keep using the appliance if the code points to voltage, wiring, control power, burning smell, smoke, or a possible miswired supply.
- Safe next step
- Use only safe owner-level power checks, then involve a qualified technician or electrician when the source points to wiring or supply voltage.
- Stop when
- Breakers trip, lights dim, the appliance smells hot, wiring may be miswired, or the warning returns after a safe reset.
Do not keep running the appliance when water is visible, a leak warning is active, or water could reach wiring or controls.
- Safe next step
- Stop the cycle if safe, turn off water when appropriate, protect the floor, and avoid repeated resets until the leak source is understood.
- Stop when
- Water is near wiring, cabinetry is getting wet, the leak returns, or the source is not safely visible.
Safety boundaries
Safe first
- Match the exact brand, appliance type, and displayed code first.
- Use the model manual as the final authority for access steps.
- Disconnect power before any service-access step.
Do not do this
- Do not keep running the appliance while this code is active.
- Do not bypass locks, float switches, leak sensors, or other safety systems.
Common causes include
- Internal data error reported by the washer
- Some display functions not working
- Multiple control functions unavailable
Basic checks
- Photograph F18 and note which display or control functions are unavailable before switching the washer off.
- From outside the cabinet, check for water, unusual heat, smoke, burning odor, or visible cord damage; keep the washer off if any is present.
- If the plug, outlet, and floor are dry, unplug the washer for at least two minutes as Hotpoint directs.
- Reconnect it, wait 30 seconds, and try one monitored start; if F18 or the display failure returns, disconnect it again for service.
Reset or retry steps
- Hotpoint UK specifies a minimum two-minute unplugged period, followed by reconnection, a 30-second wait, and one start attempt for F18.
- Do not repeat the reset after a failed attempt; an internal data error needs qualified diagnosis when it returns.
When to call a technician
- Contact Hotpoint service if F18 remains after the documented reset, returns on the monitored start, or any display or control function still fails.
- Keep power off and seek urgent qualified help for heat, smoke, burning odor, repeated breaker operation, or moisture at the plug or outlet.
Before approving a paid visit, check warranty status and reviewquestions to ask before repair.
FAQ
What does Hotpoint Washer code F18 usually mean?
An internal data error may disrupt some or all display functions. Model context matters: Hotpoint UK's F18 guidance allows one controlled power reset before service; it does not document an owner repair for the internal data error.
Can I keep using the washer with code F18?
Do not keep using the appliance until the visible issue has been checked and the relevant safety warnings have been addressed. Do not open the control console, reprogram electronics, test live connectors, or rely on a blank display as proof that power is absent.
When should I call a technician for Hotpoint F18?
Contact Hotpoint service if F18 remains after the documented reset, returns on the monitored start, or any display or control function still fails. A qualified technician may check Electronic control and data system against the model's service information before treating any part as failed.