What to check first
Stop normal operation while this warning is active. Follow only the documented safe checks or protective-drain instructions for the exact model.
Basic checks
- Match the complete display before acting; OF OF, O FF, OFF OFF, or scrolling temperature bars point to Cooling Off mode in Samsung's guide.
- Check both compartment temperatures and move perishables if they are warming; the refrigerator does not cool while this mode remains active.
- Find the exact model's control instructions; if its panel differs from Samsung's common layout, use only the documented button combination.
- After the mode is switched off, wait and confirm the normal temperature display returns; if the Cooling Off message reappears, stop repeating button sequences.
Applicability
Broad appliance guidance · Samsung refrigerators with a Cooling Off mode display · United States
Samsung documents multiple display variants and different control layouts; use the exact model manual instead of assuming the common two-button sequence applies.
Reset or retry steps
- Do not power-cycle the refrigerator merely to clear OF OF; Samsung says service is not normally required and the mode should be switched off at the controls.
- For common external panels, Samsung documents holding the top two left buttons for 5 to 8 seconds until a distinct chime; some newer models also require the top-right button, so the model manual wins.
- Wait a few moments after the chime and confirm the display does not return to Cooling Off mode.
When to call a technician
- Contact Samsung support if the exact model instructions do not exit Cooling Off mode or the display returns after the correct button sequence.
- Request service if normal cooling does not resume after the mode is off or either compartment continues warming.
- Disconnect power and seek urgent help for smoke, sparking, a burning electrical odor, or a repeatedly tripping breaker.
Before approving a paid visit, check warranty status and reviewquestions to ask before repair.
Can I keep using it?
Do not rely on the refrigerator for perishable food while this warning is active or temperatures are outside a safe range.
- Safe next step
- Check actual compartment temperature, move perishable food to safe cold storage if needed, and use the model manual for any further steps.
- Stop when
- Food is thawing, temperatures are unsafe, the unit is not cooling, or electrical symptoms appear.
Safety boundaries
Safe first
- Match the exact brand, appliance type, and displayed code first.
- Use the model manual as the final authority for access steps.
Do not do this
- Do not continue normal cycles while this code is active; any protective-drain sequence must follow the exact model instructions.
- Do not bypass locks, float switches, leak sensors, or other safety systems.
Common causes include
- Cooling Off, Demo, or Shop mode enabled
- Model-specific control-button combination activated
- Refrigerator intentionally configured for showroom display
FAQ
What does Samsung Refrigerator code OF OF usually mean?
Samsung documents OF OF, O FF, and OFF OFF as a Cooling Off mode that disables refrigeration rather than reporting a fault. Model context matters: Samsung groups OF OF, O FF, OFF OFF, and scrolling temperature bars as Cooling Off, Demo, or Shop mode displays rather than separate failures.
Can I keep using the refrigerator with code OF OF?
Stop normal operation until the issue and safety warnings have been addressed. Follow only the documented safe checks or protective-drain instructions for your model. Do not store perishable food in the refrigerator while Cooling Off mode disables refrigeration.
When should I call a technician for Samsung OF OF?
Contact Samsung support if the exact model instructions do not exit Cooling Off mode or the display returns after the correct button sequence. A qualified technician may check User-interface controls, Control electronics, and Temperature sensing system against the model's service information before treating any part as failed.