What to check first
Stop normal operation while this warning is active. Follow only the documented safe checks or protective-drain instructions for the exact model.
Basic checks
- Record Er, dr, stop the programme, and wait for all drum movement to stop; if water remains visible, keep the door closed and do not start another wash.
- From a dry position, inspect only the exposed drain hose without pulling out or tilting the washer; note a kink, compression, damage, or an installation route that differs from the model guide.
- Check whether the connected household drain receptacle or a nearby drain is also slow; use a plumber for a household blockage rather than disconnecting washer plumbing.
- Note the retained-water level and any leak for service; do not remove the lower front panel or open the pump trap named by the manual.
Applicability
Model family · Speed Queen front-load washers linked to guide 808187EN · United States · Speed Queen user guide 808187ENR4 (September 2026)
This Er, dr meaning is limited to Speed Queen front-load washers whose official document result lists guide 808187ENR4, including reviewed product code FF7009WN. Confirm the complete product code and guide number because another Speed Queen control may use a different display or drain procedure.
Reset or retry steps
- The code row specifies unplugging for 15 seconds to clear the display. Do this only from a dry position with no active leak; clearing the display does not remove retained water or authorize a drain/spin trial.
- If retained water or Er, dr persists after safely visible drain-route checks, leave the washer unused and contact Speed Queen service.
When to call a technician
- Contact Speed Queen service if Er, dr or retained water remains after the safe external drain-route checks; leave the panel and pump-trap procedure to qualified help.
- Arrange urgent help if water leaks, reaches electrical equipment or cannot be isolated safely.
Before approving a paid visit, check warranty status and reviewquestions to ask before repair.
Can I keep using it?
Stop normal use when water is visible or a leak warning is active. Stay clear if water could reach wiring or controls.
- Safe next step
- Follow the code-specific shutdown or protective-drain instructions, turn off water when appropriate, and avoid repeated resets. Do not interrupt a documented protective-drain sequence just to clear the display.
- Stop when
- Water is near wiring, cabinetry is getting wet, the leak returns, or the source is not safely visible.
Do not keep using the appliance if the code points to voltage, wiring, control power, burning smell, smoke, or a possible miswired supply.
- Safe next step
- Use only safe owner-level power checks, then involve a qualified technician or electrician when the source points to wiring or supply voltage.
- Stop when
- Breakers trip, lights dim, the appliance smells hot, wiring may be miswired, or the warning returns after a safe reset.
Safety boundaries
Safe first
- Match the exact brand, appliance type, and displayed code first.
- Use the model manual as the final authority for access steps.
- Stop and address visible water before retrying the appliance.
Do not do this
- Do not continue normal cycles while this code is active; any protective-drain sequence must follow the exact model instructions.
- Do not open drain or pump areas while the appliance is powered.
- Do not bypass locks, float switches, leak sensors, or other safety systems.
Common causes include
- Drain hose or drain receptacle incorrectly installed or blocked
- The foreign-object trap may be clogged; its documented procedure requires a screwed front panel and is left to qualified help.
FAQ
What does Speed Queen Washer code Er, dr usually mean?
Usually indicates that water remains at the end of a cycle. Model context matters: The 808187ENR4 table separates the external drain hose and receptacle from the foreign-object trap inside the lower front access area.
Can I keep using the washer with code Er, dr?
Stop normal operation until the issue and safety warnings have been addressed. Follow only the documented safe checks or protective-drain instructions for your model. Retained wash water may be hot; never force the door, move or tilt a full washer, or disconnect plumbing to release the water.
When should I call a technician for Speed Queen Er, dr?
Contact Speed Queen service if Er, dr or retained water remains after the safe external drain-route checks; leave the panel and pump-trap procedure to qualified help. A qualified technician may check Drain hose and Foreign-object trap against the model's service information before treating any part as failed.